1. Booking Confirmation
1.1. Your booking is confirmed once full payment is received and you receive a confirmation email from us.
1.2. Bookings are subject to availability and are allocated on a first-come, first-served basis.
2. Participants
2.1. Participants must be of legal drinking age when the brewery experience takes place.
2.2. Participants must provide valid identification upon request.
2.3. Participants must adhere to all safety instructions provided by brewery staff.
3. Cancellations and Refunds
3.1. Cancellations made 14 days prior to the booked date will receive a full refund.
3.2. Cancellations made within 14 days of the booked date are non-refundable.
3.3. To cancel or reschedule a booking, please contact us at info@eaglescragbrewery.co.uk.
4. Changes and Rescheduling
4.1. Changes to booking dates are subject to availability and must be requested at least 14 days in advance.
4.2. We reserve the right to reschedule or cancel the brewery experience due to unforeseen circumstances. In such cases, we will offer alternative dates or a full refund.
5. Conduct
5.1. Participants must conduct themselves in a respectful manner towards brewery staff and other participants.
5.2. Any behaviour deemed inappropriate or disruptive may result in the participant(s) being asked to leave the premises without refund.